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In search of relief from neck pain, Dr Norm Sanders was caught in a pillow scam orchestrated in another continent. We apologize that the customer became confused while placing the order and purchased 4 units of pillows. We are a startup founded a few years ago, seeking the best strategy for creating value for both the business and the client. Therefore, we listen to our customers, respond to their comments, and improve the company's operational processes. MY NECK was stiff and I blamed my ancient pillow. I searched 'orthopaedic pillows' and came across a catchy website, populated with lovely, happy women. Derila Sleep Support pillows. Glowing reviews, 70 per cent discount. There were also logos from NBC, ABC, CBS, Fox News and others with the caption: 'ergonomic pillow benefits'. How could anything go wrong? On 4 February, I placed an order for a pillow. Cost $61, plus shipping. A message immediately popped up in my inbox from Derila confirming my order. This was obviously an efficient outfit. |
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